Claims shall be assessed and paid on the basis of the documents submitted to the Company. In the event that, in the specific geographical location and during the time period specified in the Schedule to this policy, the Actual Total Index for the covered parameter deviates from the predefined Index as per the product.
The weather data will be procured by the company from authorized weather data agency after completion of policy period for claim settlement. The compensation is payable only as per the compensation payment formula mentioned in the policy schedule and the compensation amounts shall be calculated by the company and accordingly paid to the Insured / beneficiary as per the policy terms and conditions
In case of claim under this policy, please contact HDFC ERGO General Insurance Company Limited on Toll free no: 1800-2-700-700 (Accessible from India only)
Or write a letter to Claim Manager 6th floor, Leela Business Park, Andheri Kurla Road, Andheri (East), Mumbai, Pin- 400059